Handling Member's Correspondence - 13th May 2014

The Minister for the Cabinet Office and Paymaster General (Mr Francis Maude)

Correspondence from MP/Peers to Ministers and Agency Chief Executives 2013 1 Department or Agency Target set for reply (working days) Number of letter received % of replies within target Attorney-General’s Office 20 433 86 Department for Business, Innovation and Skills 15 7,968 93 - Companies House 10 114 100 - Insolvency Service 15 62 89 - Land Registry 15 107 93 - Skills Funding Agency 10 451 96 Cabinet Office 15 3,072 72 Charity Commission 15 262 91 Department for Communities and Local Government 10 9,832 72 - Planning Inspectorate 10 1,022 81 Crown Prosecution Service 20 410 89 Department for Culture, Media and Sport 20 6,317 51 Ministry of Defence 20 4,853 82 Department for Education 2 15 16,898 66 Department of Energy and Climate Change 15 6,920 74 Department for Environment, Food and Rural Affairs 15 10,362 71 - Animal Health and Veterinary Laboratories Agency 15 113 94 - Rural Payments Agency 15 179 91 Food Standards Agency * * DH Ministers replies 20 141 87 * FSA Chair/CE replies 20 114 89 Foreign and Commonwealth Office 20 10,043 95 Department of Health 18 18,918 95 - Medicines and Healthcare Products Regulatory Agency 3 18 64 93 - Public Health England 18 73 99 Home Office 4 15 8,761 61 -UK Visas & Immigration/Immigration Enforcement/Border Force 5 20 57,582 70 - Her Majesty’s Passport Office 15 1,123 69 Department for International Development 15 3,407 94 Ministry of Justice 15 4,985 83 - HM Courts Service and Tribunals Service * * Where Ministers replied 15 1,006 78 * Where CEO replied 15 417 85 - National Archives ( Minister and CEO replies ) 15 19 100 - National Offender Management Service * Where Ministers replied 15 899 74 * Where CEO replied 20 274 93 - Office of the Public Guardian * * Where Ministers replied 15 47 90 * Where CEO replied 10 52 98 - Official Solicitor and Public Trustee 15 15 60 Northern Ireland Office 15 509 86 Office for Standards in Education, Children’s Services and Schools 15 340 74 Office of Gas and Electricity Markets 15 379 67 Office of the Leader of the House of Commons 15 147 96 Office of the Leader of the House of Lords 15 134 85 Office of Rail Regulation 20 51 85 OFWAT (Water Services Regulation Authority) 10 119 85 Scotland Office 15 170 72 Serious Fraud Office 20 64 73 Department for Transport 20 8,041 97 - Driver Vehicle Licensing Agency 7 2,272 99 - Driving Standards Agency 10 192 98 - Highways Agency 15 417 91 - Maritime and Coastguard Agency 10 35 91 HM Treasury 15 9,608 72 - H M Revenue and Customs * * Where Ministers replied 15 1,915 73 * Where CEO replied 15 6,331 83 Treasury Solicitor’s Department 10 16 100 Wales Office 15 47 100 Department for Work and Pensions 20 21,005 89 - Child Maintenance Group 6 15 1,410 99 - Health and Safety Executive 15 165 95 - Human Resources 15 20 38 - Director General 7 15 2,825 97 1 Departments and Agencies which received 10 MPs/Peers letters or fewer are not shown in this table. Holding or interim replies are not included unless otherwise indicated. The report does not include correspondence considered as Freedom of Information requests. 2 Department for Education statistics include Education Funding Agency, National College of Teaching and Leadership, and Standards and Testing Agency. 3 From 1 January to 16 June 2013 the target set for reply at MHRA was 20 working days. The reduction to 18 on 17 June was made to bring the Agency in line with the target set by the Department of Health. 4 HOHQ refers to all Home Office correspondence that is not dealt with within UKVI/IE/BF (the former UKBA). 5 Reported separately from HOHQ because of different target that applies to these cases. 6 Formerly Child Maintenance and Enforcement Commission. 7 Formerly Chief Operations Officer.

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